• Features
    • Advantages Our unique strengths & benefits
    • App Store WiziShop Our 100% free apps
    • Artificial Intelligence At the service of your ecommerce business
      • WiziShop AI
      • AI tools
    • Pizi App Your product pages in 45 seconds
    • SEO The best SEO in the world
      • SEO-Powered Ecommerce
      • Topic Cluster Manager
      • 50+ SEO optimizations
  • Pricing
  • Resources
    • Expert Partners Our network of partners to assist you
    • Essential Tools Tools created to support your business
    • Support & Guidance The answers and support you need
      • Help center
      • Ecommerce glossary
      • SEO eBook
      • Good Morning SEO
    • API More freedom for your integrations
  • Blog
Create your online store

An all-in-one Ecommerce solution, combined with the power of Artificial Intelligence

7-day free trial

Resources

Create Your Online Store Grow Your Sales Resources Artificial Intelligence Guides SEO News

UPDATED : December 05, 2024 • Resources

Top 23 Amazon competitors challenging ecommerce worldwide in 2024

Top 23 Amazon competitors challenging ecommerce worldwide in 2024
Article updated on December 05, 2024:
Updated statistics and new information added

Buying and selling on the internet have changed dramatically since online shopping was created. When it comes to ecommerce today, there's no doubt that Amazon is a colossus, dominating the online retail market with its vast selection, global presence, convenient buying experience, and rapid delivery services.

However, this digital giant faces stiff competition from a diverse array of contenders, including Walmart, Alibaba, Rakuten, Target, and other competitors, with each business carving out its own niche and challenging Amazon's supremacy in unique ways. From established retail chains venturing into the web realm to innovative startups revolutionizing how we shop, the battle for dominance in internet commerce is fiercely contested.

In this article, we'll share a list of the major Amazon competitors around the world, highlighting how each company differentiates itself, caters to specific customer needs, and poses a significant challenge to Amazon's reign in the digital marketplace.

We'll also give you some tips on how a business new to selling on the internet can compete with an immense company like Amazon to attract and keep customers. Finally, we'll answer some common questions concerning Amazon competitors.

Who is on the list of Amazon's biggest competitors? Top companies

top amazon competitors wizishop

1. eBay 

ebay

First on our list of Amazon's main competitors is eBay, an online auction and shopping platform headquartered in San Jose, California, which launched in 1995, emerging around the same time as Amazon. However, Amazon's growth trajectory was much steeper compared to eBay's more gradual expansion. What's more, eBay's focus on merely facilitating a marketplace for users, without delving into logistics services, results in a smaller user base compared to Amazon's.

As one of today's top ecommerce sites, eBay has carved a niche for itself in the market with its auction-centric approach, becoming a favored site for consumer-led transactions and earning a net revenue of approximately $10.1 billion in 2023.

Many of the items listed on eBay are similar to those available on Amazon. That being said, eBay sets itself apart as a formidable competitor by enabling sellers to auction items or set a fixed price, an option not available on Amazon. This approach has made eBay a go-to platform for a variety of items, including fashion, apparel, fitness equipment, jewelry, tech gadgets, and other products.

2. Walmart

walmart

Established in 1962 by Sam Walton in Rogers, Walmart stands as the most seasoned among Amazon's rivals. Boasting a global presence with more than 10,500 stores worldwide, Walmart has undoubtedly secured its status as a powerhouse in the retail sector. Moreover, Walmart has ventured into the internet selling realm with its swiftly growing Walmart Marketplace, positioning itself as a strong competitor to Amazon, particularly when it comes to ecommerce in the US.

Both Amazon and Walmart rank as the premier retailers within the US, engaging in a continuous battle for market supremacy. While Walmart has a stronghold over brick-and-mortar retail, Amazon is the frontrunner in the digital domain.

Despite its primary emphasis on brick-and-mortar operations, Walmart continues to channel investments into technology, development, and marketing efforts to bolster its online footprint. When it comes to logistics, for example, Walmart challenges Amazon with its Walmart Fulfillment Services (WFS), providing fast two and three-day shipping options that give Amazon a run for its money. In fact, Walmart's 2023 revenue reached around $611.3 billion, outpacing Amazon's revenue of $574.8 billion for the same year.

3. Alibaba Group

alibaba

Alibaba, founded by Jack Ma in 1999, is a globally renowned Chinese digital commerce giant. Unlike Amazon, which operates through country-specific divisions, Alibaba maintains a significant global presence without regional subdivisions.

Amazon is recognized as a titan in the U.S. market, but in China, the Alibaba Group holds a similar stature, earning around $126.5 billion in revenue in 2023. A good example of this major Amazon competitor's strength in the web commerce sector is that it successfully ousted eBay from the Chinese market in 2014, a testament to its deep understanding of consumer needs and commitment to ongoing innovation.

The Alibaba conglomerate encompasses various entities such as Taobao, AliExpress, Tmall, and Alibaba Cloud. Each arm of Alibaba serves distinct purposes to ensure a comprehensive shopping experience. Taobao caters to B2C transactions, Tmall focuses on C2C interactions primarily within China, AliExpress targets international consumers, and Alibaba Cloud involves cloud computing positioning itself as a direct competitor to Amazon Web Services.

4. Flipkart

flipkart

Flipkart, an influential ecommerce platform established in 2007 by two ex-Amazon employees, is one of the most popular web commerce sites in India.

In 2018, the American retail giant Walmart secured a 77% majority interest in Flipkart with a $16 billion investment, placing Flipkart's valuation at approximately $20 billion. Like Walmart, Flipkart is committed to promoting numerous Indian brands, thereby enhancing customer loyalty.

While Flipkart's operational model closely mirrors that of Amazon, offering an extensive selection of products and services, it sets itself apart with the Flipkart Plus SuperCoins rewards program, which is earned by customers rather than purchased, unlike Amazon Prime.

Furthermore, although Amazon India topped the list of Indian internet marketplaces in terms of monthly visitors as of March 2024, attracting over 295 million monthly visitors, Flipkart came in second place, bringing in over 167 million monthly visitors for the same period of time.

5. Rakuten

rakuten

Founded in 1997 and based in Tokyo, Japan, Rakuten is often referred to as the "Amazon of Japan." This company mirrors Amazon's business model and generated approximately $14.8 billion in revenue in 2023.

The key to Rakuten's dominance in the Japanese market lies in its focus on customer loyalty, offering exclusive rewards like point tracking, which allows shoppers to earn points and redeem them for discounts.

Beyond being a traditional marketplace, Rakuten has forged alliances with leading internet commerce enterprises, providing over 70 services that compete with Amazon in multiple domains. For instance, Rakuten has diversified its offerings to include video streaming (Rakuten TV), its own payment gateway, and even ventures into health and life insurance, positioning it as a distinct and formidable competitor to Amazon both in Japan and globally.

6. Target

target

Target, sharing its inception year with Walmart, was established in Minneapolis, Minnesota. The company identifies itself as a "general merchandise retailer" and maintains a widespread network of over 1,950 stores in the US, proudly declaring that 75% of Americans reside within 10 miles of a Target store.

Although Target may appear to be a minor contender in the marketplace compared to other Amazon competitors, its potency lies in cultivating a dedicated following. An effective loyalty and rewards initiative along with the proprietary REDcard credit card enhance Target's potential to rival giants like Amazon and Walmart, with the company earning $109.1 billion in revenue in 2023, marking an approximately 2.9% increase in year-over-year sales growth.

Embracing the digital marketplace, Target has enhanced its internet commerce footprint by introducing services like same-day delivery, order pickup, and drive-up collection options. By prioritizing online sales, Target is gradually carving out a portion of Amazon's market dominance.

7. Best Buy

best buy

Best Buy has carved out a significant niche for itself as one of the major Amazon competitors in the technology sector. The business is based in Richfield, Minnesota and was established by Richard M. Schulze and James Wheeler in 1966, initially operating as an audio specialty store named Sound of Music. In 1983, the company underwent a rebranding to its current identity, shifting its focus towards a broader range of consumer electronics.

Known for its strong brand, Best Buy has seen great success as a global online retailer, with revenue of about $43.5 billion in 2023. In addition, it has a deep understanding of the retail market, especially in technology products.

Beyond matching Amazon in sales, Best Buy stands out for its exceptional tech-centric customer service. The company has launched a subscription service called Totaltech, which, for $199.99 per year, offers customers round-the-clock support, two-year product protection on most items, and exclusive pricing for members.

8. Facebook

facebook marketplace

Facebook is another one of Amazon's main competitors due to its vast user base and the social network's global reach. Leveraging Facebook's extensive social media platform, Marketplace facilitates direct peer-to-peer selling and buying within local communities or across broader regions, with more than 1 billion shoppers visiting Facebook Marketplace each month. It offers a special advantage by allowing users to view sellers' profiles, fostering trust and community engagement.

While the platform was predominantly used by individuals to sell their second-hand items, the company has expanded its offerings by introducing Facebook Shops. This feature allows digital commerce companies to create their own digital storefronts on Facebook, enabling them to sell products directly through the platform.

With Facebook Shops, brands enjoy a distinctive opportunity to showcase their merchandise, engage with customers through Messenger, and execute Facebook advertising campaigns, all within a single platform.

9. Apple

apple

Founded by Steve Jobs, Steve Wozniak, and Ronald Wayne in 1976, Apple stands as one of Amazon's top competitors, primarily due to its stronghold in the technology and consumer electronics market, generating revenue of approximately $383.3 billion in 2023.

Unlike Amazon's diversified product range, Apple focuses on high-end, premium devices such as iPhones, iPads, MacBooks, and its ecosystem of services including iCloud, Apple Music, and the App Store.

Apple's emphasis on innovation, quality, and user experience, along with its loyal customer base, positions it as a major player in segments where Amazon also competes, such as streaming services, smart home devices, and digital content. The brand's global presence and reputation for excellence make it a formidable rival in these overlapping markets.

10. JD (Jingdong)

jingdong

JD, also known as Jingdong (and formerly named 360buy), is one of the largest online retailers in the world, represents another one of Amazon's strongest competitors in China, and is also a major rival of Alibaba's Tmall, with both operating as B2C (business-to-consumer) marketplaces.

Founded by Liu Qiangdong in June 1998, the company launched its retail platform online in 2004. While it initially began as an online store for magneto-optical products, it quickly augmented its offerings to include electronics, mobile phones, computers, and related goods.

By tailoring its approach to the Chinese market and featuring unique deals exclusive to its platform, such as bulk purchasing similar to Costco's model in the US, JD has successfully increased its profitability, earning around $156.9 billion in revenue for the 12 months ending September 30, 2024, up by about 5.5% from the same period in 2023.

11. Otto

otto

Otto, established in 1949, is a veteran German online retailer based in Hamburg and founded by Werner Otto. Otto initially took orders via mail, with the company later transitioning to telephone-based orders before embracing online retail in 1995, entering the US market in 1998 by purchasing a share in Crate & Barrel, a furniture retailer based in Chicago.

Regarded as a comprehensive source for electronics, fashion, and sporting goods, Otto's primary market, especially within Germany, lies in the furniture and home decor sector.

Even with Amazon's substantial footprint in Europe and Germany, Otto has successfully maintained its market relevance, securing its position as one of the top marketplaces in Germany, coming in second place to Amazon.

12. Netflix

netflix

Netflix and Amazon don't compete across all product lines, but specifically in the realm of digital streaming. Founded by Reed Hastings and Marc Randolph in 1997, Netflix, Inc. started out as an innovative DVD-by-mail movie rental service. Less than 10 years later, Netflix as a video-on-demand streaming provider was launched.

Today, the platform is one of the world's most favored subscription services, boasting approximately 260.3 million paid subscriptions across over 190 countries as of January 2024. In terms of monthly traffic, Netflix.com takes the lead in the US, generating approximately 412.8 million visits in January 2024 compared to Amazon Prime Video's 13.6 million visits for the same period. When we look at revenue, though, Amazon Prime is the winner, earning $40.1 billion 2023, compared to Netflix's $33.7 billion.

However, it's important to note that Amazon Prime's revenue encompasses more than just its video streaming service, including benefits like Prime delivery for physical goods. Despite this, Netflix's significant subscriber base and its extensive selection of video content solidify its status as a formidable rival to Amazon in the streaming arena.

13. Cdiscount

cdiscount

Cdiscount is a leading French internet commerce platform selling a wide range of products, including electronics, home appliances, furniture, fashion, and groceries. Known for its competitive pricing and frequent discounts, it appeals to budget-conscious shoppers.

A key advantage of Cdiscount is the company's extensive product catalog tailored to French consumers, often including localized product offerings like wine, regional foods, and French brands.

Cdiscount competes with Amazon by emphasizing customer loyalty through its "Cdiscount à Volonté" subscription, which provides benefits like free express shipping and cashback offers. The business also leverages its physical presence, with collection points across France for convenient order pickups. In addition, Cdiscount frequently runs flash sales and bundles that attract deal hunters.

While Amazon surpasses it in scale and logistics, Cdiscount remains a strong competitor in France by blending local expertise, attractive pricing, and a focus on customer loyalty in its home market, earning an estimated €200 million in revenue in 2023.

14. Mercado Libre

mercado libre

Mercado Libre, founded in 1999 in Argentina, is Amazon's biggest competitor in Latin America, operating in 18 countries including Brazil, Argentina, and Mexico.

The company's comprehensive ecosystem encompasses online marketplaces, digital payments through Mercado Pago, and logistics services via Mercado Envíos, effectively addressing regional challenges such as limited banking access and complex infrastructures for product deliveries.

With this Amazon competitor's deep understanding of local markets, it's able to supply tailored solutions that resonate with Latin American consumers, helping the business to attract an estimated 218 million unique users in 2023, representing an increase of about 47% from the prior year. The integration of financial services, like offering credit to both buyers and sellers, has been pivotal in fostering financial inclusion and stimulating ecommerce growth in the region.

In competing with global giants like Amazon, Mercado Libre leverages its localized expertise and established infrastructure. Its extensive logistics network, including innovative delivery methods such as drones, ensures efficient service even in remote areas. Furthermore, Mercado Libre's fintech arm, Mercado Pago, has become a dominant player in digital payments, further embedding users within its ecosystem.

15. Tesco

tesco

One of the UK's biggest supermarket chains, Tesco offers groceries, household goods, clothing, and financial services. Its website, Tesco.com, extends its retail operations into the digital space with features like online grocery shopping, home delivery, and click-and-collect services.

Tesco's strengths lie in its vast product range, strong brand loyalty, and extensive physical store network, which supports seamless online and offline integration. Its Clubcard loyalty program incentivizes repeat purchases, offering discounts and personalized deals.

The company spars with Amazon in the ecommerce world by leveraging its established infrastructure, particularly for grocery delivery. Unlike Amazon, Tesco benefits from local expertise and a network of distribution hubs directly tied to its stores, ensuring quick delivery and fresh produce. When it comes to net ecommerce sales in the UK, Tesco comes in third place, behind Amazon and Sainsbury's, generating approximately $6.4 billion in 2023.

Its competitive pricing and focus on customer convenience, combined with innovations like same-day delivery and subscription services like Delivery Saver, position Tesco as a strong contender against Amazon in the UK grocery and retail markets.

16. Wayfair

wayfair

Wayfair is a major American ecommerce platform specializing in furniture and home goods, offering over 30 million items from more than 20,000 global suppliers. The internet seller earned $12 billion in global revenue in 2023, with $10.4 billion of that sum coming from the US.

Some of the top reasons that consumers purchase from Wayfair are its extensive product range, robust online presence, and customer-centric approach. The company's innovative dropshipping model allows it to maintain a vast inventory without the overhead of physical warehousing, enhancing scalability and reducing costs.

In competing with Amazon, Wayfair differentiates itself by focusing exclusively on home furnishings and décor, providing a curated shopping experience tailored to these categories. This specialization enables Wayfair to offer a more personalized and comprehensive selection in its niche compared to Amazon's broader marketplace.

Furthermore, Wayfair's commitment to customer service, including design consultations and specialized shipping options, aims to enhance the shopping experience beyond what Amazon typically offers in the home goods sector.

That being said, Amazon's large resources, extensive distribution network, and competitive pricing present significant challenges.

To maintain its competitive edge, Wayfair continues to innovate in areas like augmented reality for product visualization and invests in logistics to improve delivery times, striving to provide unique value propositions that set it apart from Amazon in the online home goods market.

17. Lazada

lazada

Lazada, started in 2012 by Maximilian Bittner with backing from Rocket Internet, is one of the biggest sites for internet commerce in Southeast Asia, operating in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, with Thailand and the Philippines generating the greatest number of monthly visitors as of the first half of 2020. In 2016, Alibaba Group acquired a controlling stake in Lazada, bolstering its presence in the region.

Lazada's strong points include a deep understanding of local markets, a large product selection, and tailored services like cash-on-delivery and localized payment options, catering to diverse consumer preferences. Its logistics network and initiatives like LazMall, launched in 2018 to feature authentic brands, enhance customer trust and shopping experience.

Competing with Amazon, which has a limited presence in Southeast Asia, Lazada leverages its regional expertise and Alibaba's resources to offer localized services and a user-friendly platform. This strategic positioning enables Lazada to effectively address local consumer needs and maintain a competitive edge in the burgeoning Southeast Asian ecommerce market.

18. Etsy

etsy

Etsy, created in 2005 by Rob Kalin, Chris Maguire, and Haim Schoppik, is an American internet commerce platform specializing in handmade, vintage, and craft items. It's grown into a global marketplace, connecting millions of creative entrepreneurs with buyers seeking unique products.

Etsy boasts an extensive catalog of artisanal goods, a strong community focus, and a user-friendly interface that encourages direct connections between buyers and sellers. This emphasis on unique, handcrafted items differentiates Etsy from mass-market retailers.

To compete with Amazon, particularly its Amazon Handmade section, Etsy uses its established reputation in the handmade and vintage market, offering a personalized shopping experience and a dedicated customer base. The company continually enhances its platform with features like improved search functionality and seller tools to support its community.

Etsy's commitment to maintaining a niche marketplace for unique and handcrafted items allows it to stand out in the competitive digital commerce landscape, attracting approximately 9 million active sellers and 96.5 million active buyers worldwide in 2023. 

19. OnBuy

on buy

OnBuy, founded in 2016 by Cas Paton, is a UK-based web marketplace designed to offer a fair and transparent platform for both buyers and sellers. In 2023, the FT 1000 list produced by the Financial Times ranked OnBuy as the fastest growing ecommerce business in Europe

Unlike Amazon, OnBuy doesn't sell its own products, ensuring it doesn't compete with its sellers. This approach fosters trust and collaboration, attracting a diverse range of retailers and brands.

OnBuy emphasizes supporting independent sellers and providing competitive pricing in order to compete with Amazon. Its UK focus allows for faster shipping times and tailored customer support, enhancing the shopping experience for local consumers.

In addition, OnBuy's partnership with PayPal, established in 2018, offers secure payment options, further building customer confidence. 

OnBuy's commitment to not competing with its sellers and its focus on the UK market differentiate it from Amazon, appealing to consumers seeking a more localized and seller-friendly shopping experience.

20. Shopee

shopee

Similar to Lazada, Shopee is one of the leading internet shopping platforms in Southeast Asia and Taiwan. Launched in Singapore in 2015 by Sea Limited, Shopee was initially a consumer-to-consumer (C2C) marketplace. It's since evolved into a comprehensive platform offering a wide range of products across various categories.

Shopee differentiates itself through a mobile-first approach, integrating logistical and payment support to facilitate seamless transactions. Features like Shopee Guarantee, which withholds payments to sellers until buyers confirm receipt, enhance trust and security.

Competing with Amazon, Shopee takes advantage of its thorough understanding of local markets, offering tailored experiences that resonate with regional consumers. Its focus on mobile accessibility and localized services enabled it to become the most downloaded shopping app globally in 2021, surpassing Amazon.

21. Disney+

disney plus

Disney+ is another one of Amazon's principal competitors when it comes to video-streaming companies. Launched by the Walt Disney Company in November 2019, the video on-demand platform is available in 150 countries and offers a wide array of content, including movies, TV shows, and exclusive originals from Disney's brands such as Pixar, Marvel, Star Wars, and National Geographic. 

Disney+ is a major competitor to Amazon's Prime Video due to its extensive library of exclusive, family-friendly content and franchises with massive fan followings. Its affordable subscription model and international expansion further strengthen its position in the streaming wars, vying for viewers in a crowded market dominated by Amazon, Netflix, and others.

There are 158.6 million Disney+ subscribers around the world as of Q4 2024, which is a slight increase of approximately 5.5% compared to Q4 2023. Looking at the US alone, Disney+ ranks fourth in the list of the most popular streaming platforms, coming in behind Amazon Prime Video, Netflix, and Max.

22. Temu

temu

Known for offering products at very low prices, Temu, launched in September 2022 by PDD Holdings—the parent company of China's Pinduoduo—has rapidly emerged as a significant player in global digital commerce.

Operating as an online marketplace, Temu connects consumers directly with manufacturers, offering a vast array of products at heavily discounted prices. Its aggressive marketing strategies, including high-profile Super Bowl advertisements, propelled it to become the most downloaded shopping app in the US in 2023.

Temu's business model emphasizes cost savings by shipping products directly from China, which results in longer delivery times but significantly lower prices. This approach appeals to budget-conscious consumers, positioning Temu as a formidable competitor to established e-commerce giants like Amazon. Amazon has responded by launching "Haul," a section within its platform offering low-cost items, to counter Temu's growing influence.

The competition between Temu and Amazon highlights a shift in consumer preferences towards affordability, even at the expense of delivery speed, reshaping the dynamics of selling and buying on the internet.

23. Online stores

le coin du ring

Example of a site created with the WiziShop solution: Le Coin du Ring

Last on our list of Amazon competitors is a competitors that you may not have considered: the many online stores owned by ecommerce entrepreneurs all across the world!

Ecommerce growth has skyrocketed in recent years. In 2023, ecommerce made up over 19% of total retail sales around the globe. Furthermore, ecommerce revenue is predicted to reach approximately $4.1 trillion in 2024.

It should come as no surprise then that online stores, particularly those owned by individual brands, pose significant competition to Amazon due to their ability to offer one-of-a-kind, branded experiences directly to consumers. These online sellers bypass traditional retail intermediaries, allowing for closer customer relationships, personalized service, and tailored marketing strategies.

They often provide exclusive products, better control over inventory, pricing flexibility, and a distinct brand story that resonates with their target audience. By leveraging social media, SEO, and digital marketing, these individual online stores can reach a wide audience, challenging Amazon's dominance by catering to niche markets and consumer preferences for authenticity and direct engagement with brands.

The great thing is that it's easier than ever for you as an online seller to launch your very own online store, especially when using WiziShop, the AI-powered ecommerce solution! 

With WiziShop, you will have the freedom to create an online store that matches the vision you have for your business, choosing from a vast array of design templates and availing of over 400 pre-integrated features to increase your conversion rate. More than 50 SEO optimizations await your site as well, which will help your store to climb the rankings on Google.

Each product you offer will distinguish itself through your marketing efforts, branding, and the unique features that transform your ecommerce website into a go-to destination for your dedicated customers. This approach enables you to advance further in the realm of online sales.

For example, you can create your own blog as part of your WiziShop subscription. You will also be able to take advantage of the boundless capabilities of the solution's artificial intelligence, seamlessly integrated into your administration space, to produce any text you desire: blog posts, product descriptions, translations, FAQs, and more!

And if you're a complete beginner when it comes to ecommerce? No worries!

With Wizishop, daily support is at your fingertips, thanks to a dedicated team of Business Coaches ready to assist you at every step of establishing your business. Then, Maia, a 24/7 chatbot, is always available to address any inquiries you may have about your WiziShop store or ecommerce topics in general, ensuring you have the help you need anytime, day or night.

Sign up today to enjoy a 7-day free trial today!

Try WiziShop free for 7 days

THE EASIEST NO-CODE ECOMMERCE SOLUTION

✅ No credit card required

✅ Access to all features

✅ No commitment

How small businesses can compete with sites like Amazon

Today, small businesses face the colossal task of competing with giants like Amazon in the ecommerce space. However, with strategic planning, personalized customer experiences, and leveraging unique strengths, these smaller entities can carve out their own successful niche.

Here are few of the most effective strategies you can use as a seller on the internet with your own small business to stand toe-to-toe with ecommerce behemoths, highlighting the tools and tactics that can level the playing field.

Launch an enticing loyalty program

Loyalty programs serve as an effective method for ecommerce businesses to enhance sales and improve customer loyalty. Through providing attractive rewards, discounts, and special offers, a seller can motivate customers to return repeatedly. Furthermore, loyalty programs foster a community feeling among customers, making them feel valued and part of an exclusive group associated with the brand.

Develop an active community

Building an engaged community is a cornerstone of success in online sales, as demonstrated by the industry's giants during their early days. They cultivated a dedicated following around their offerings, a strategy small businesses can emulate.

By fostering community engagement and a sense of belonging, brands can not only attract more customers but also transform them into advocates. Essential tactics you can try as a seller on the web include compiling an email list for regular communication and leveraging influencers across platforms like Amazon, Instagram, and YouTube to promote products and run extensive brand campaigns.

Personalize the customer experience

One area where small businesses possess a distinct edge over Amazon is customer service. Their agility and proximity to the customer enable them to offer more personalized, open, and inventive customer service.

This approach is one of the top ecommerce growth strategies, as it transforms the shopping experience from the impersonal and detached nature typical of Amazon to a more intimate experience reminiscent of traditional mom-and-pop stores found in physical commerce.

Focus on a niche market

By specializing in specific niches, small businesses can cater to particular customer needs and preferences, offering specialized products and expertise that large platforms like Amazon may overlook. This specialization enables you as a seller to build expertise, offer your customers tailored product selections, and create more personalized marketing strategies, setting you apart from the competition.

By targeting a particular segment, small businesses can establish a loyal customer base, enhance customer satisfaction, and position themselves as go-to sources within their niche, becoming competitors that compete effectively against larger ecommerce entities.

Use an omnichannel strategy

These days, many consumers avail of multiple channels before buying a product or service. This means, for example, that a shopper might see a seller's ad for a product on Instagram one day. They might still be hesitant to purchase the item, but after seeing it again on another social network and receiving a discount code from the business via email the next week, they may very well be convinced to head to the brand's website and finalize their purchase.

Adopting an omnichannel strategy enables small businesses to provide their customers with a seamless shopping experience across multiple platforms and touchpoints, from brick-and-mortar stores to online shops and social media. This approach meets customers where they are, offering convenience and flexibility in how they interact with your brand.

Amazon competitors FAQ

Is Amazon the largest online retailer?

In the US alone, Amazon commands 37.6% of the ecommerce market share as of February 2023. The #2 online retailer, Walmart, still trails relatively far behind, capturing 6.4% of the market share. Around the world, Amazon tops the list of online stores in terms of net sales, though the company is just slightly ahead of JD.

No other online marketplace matches Amazon's level of dominance, presenting a formidable challenge for companies attempting to compete. Nevertheless, Amazon does face substantial competition in the market.

Who were Amazon's early main rivals?

In its early days, Amazon, founded in 1994 as an online bookstore, faced competition primarily from traditional brick-and-mortar bookstores and a few emerging online retailers. Notable among these competitors were Barnes & Noble and Borders, established giants in the bookstore industry, which quickly moved to launch their own online sales platforms in response to Amazon's growing popularity.

Additionally, smaller online bookstores like Books.com, which was eventually acquired by Barnes & Noble, also became competitors in this space. These early main competitors were part of Amazon's initial challenge, setting the stage for its eventual expansion beyond books into the ecommerce behemoth it is today.

What differentiates Amazon from the company's major competitors today?

Amazon distinguishes itself from its biggest competitors fighting for the lion's share of customers through its vast product selection, unparalleled logistics and delivery network, competitive prices, and customer-centric approach. Its Prime membership offers benefits like free, fast shipping, streaming services, and exclusive deals, enhancing customer loyalty.

Amazon's advanced technology infrastructure, including artificial intelligence and cloud computing through Amazon Web Services, supports its ecommerce platform's efficiency and scalability. Furthermore, Amazon stays ahead of competitors by continuously innovating in areas like voice shopping with Alexa and expanding into new markets, maintaining its competitive edge.

These factors combined make Amazon not just a retailer, but a comprehensive ecosystem that addresses a wide array of consumer needs.

Please fill in all fields and validate the captcha to send a comment.
Your comment has been successfully registered. Thank you!
Chargement

The most popular articles

Resources

Marketing calendar for 2024: Complete list of key dates (+ infographic)

Resources

Ecommerce business examples: 11 Best ideas for an online store in 2024

Resources

SaaS vs. open-source ecommerce: Which is the right option for your business?

Resources

15 Best digital products to sell online for a profitable business in 2024

Resources

Top 20 advantages and disadvantages of ecommerce for businesses to know

WiziShop

Launch your online store

Your email
is already used
Please login to create the store

The password is incorrect

The connection with the server could not be completed, please try again

Back to store creation

Do you already have a WiziShop account?
Login

By providing your e-mail address, you agree to our Terms and conditions of use.

Get a free trial!

Symbole Euro Free test
for 7 days
Symbole Carte Bancaire No bank card
required
Symbole Fonctionnalités Access to all
features
Symbole Engagement No commitment